Privacy Policy

This Privacy Policy explains how Kiwisink IT Academy handles personal data when you use the website and related course services. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

How We Use Data

We process personal data to provide and improve the website, manage accounts and course enrollment, deliver learning content, process transactions, respond to inquiries, maintain records, monitor security, prevent misuse, and meet legal obligations. We may also use limited technical data to understand site performance and support troubleshooting.

We use data only for operational, educational, and compliance-related purposes.

Service Providers

We may share personal data with vendors and other service providers that support hosting, payment processing, analytics, communications, security, or course delivery. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform assigned functions.

Legal Disclosures

We may share personal data when necessary to comply with law, court orders, lawful requests, or regulatory obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of users, the website, or others.

We disclose information to public authorities only when a lawful basis requires it.

Your Rights

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. Users may also object to processing in some cases and may withdraw consent where processing is based on consent.

Available rights may vary depending on the type of data and applicable law.

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request before responding. If a request cannot be fully honored, we will explain the reason where appropriate and permitted by law.

Requests are reviewed for identity and scope before we take action.

Data Retention

We keep personal data only for as long as needed to provide services, maintain records, resolve disputes, meet legal or accounting requirements, and protect the security of the website. When data is no longer needed, we delete it, anonymize it, or restrict it so that it is no longer actively used.

Retention is based on the purpose of collection, legal obligations, and operational need.

Policy Changes

If we make material changes, we will post the updated policy on the website and may provide additional notice where appropriate. The revised version takes effect when it is posted unless a later effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.

01 · Collection

Data We Collect

We may collect identifiers and contact details, account and enrollment information, payment-related records where needed, course participation data, communications sent to us, and technical data such as device, browser, and usage information. We do not seek to collect more data than is reasonably needed to operate the website, deliver training content, manage accounts, and maintain security.

The categories of data collected depend on how users interact with the site and course services.

02 · Sources

How We Collect Data

We receive data from users when they create accounts, register for courses, submit forms, or contact us. We also obtain certain technical and usage data automatically through the website, including log data, cookie data, and similar interaction records. In limited cases, we may receive information from service providers that help us process payments, host content, or support site operations.

Some information is provided directly, while other information is created by normal use of the website.

03 · Cookies

Types of Cookies

The site may use essential cookies to support login, navigation, and security functions; preference cookies to remember settings; and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is reasonably necessary for these functions.

Cookie use is limited to operational, preference, and analytics purposes.

04 · Controls

Cookie Controls

We use cookies and similar technologies to keep the site functioning, remember basic preferences, measure site performance, and support security. You can usually block or delete cookies through your browser settings, but some features may not work properly if essential cookies are disabled. Where required, we may present additional controls for certain cookie categories.

Browser settings and related tools can be used to limit non-essential cookies.

Privacy Contact

Contact Information

Privacy email

[email protected]

Telephone

+886 916 254 131

Mailing address

61, Guanhai Street, Zhongzheng District, Keelung City 202013

Privacy contact